Refund policy

Every Amor Budget item is printed to order. There is no back stock to return it to, so we do not accept returns for change of mind or for the wrong size. What we do cover, without argument, is anything we got wrong.

What we replace or refund

Print defects — cracked, faded, misaligned or incorrectly positioned printing
Manufacturing faults — holes, open seams, broken stitching, marks on the garment
Wrong item — you received a different design, colour or size than you ordered
Damage in transit — the parcel or garment arrived damaged
Never arrived — tracking shows delivered but nothing reached you

You choose: a free replacement, or a full refund including the original shipping charge. We do not ask you to post the item back. Keep it, or pass it on to someone who can use it.

What we cannot cover

Ordering the wrong size. Check the size guide on each product page before you buy
Change of mind after production has started
Normal wear, shrinkage or fading from washing against the care instructions
Colour differences between your screen and the finished garment. Screens vary, and garment-dyed fabric varies slightly batch to batch
Refused delivery or unpaid customs charges on international orders

How to claim

Email [email protected] within 30 days of delivery with:

Your order number
A photo of the problem, and one of the full garment laid flat
A photo of the shipping label if the parcel itself was damaged

We aim to reply within two business days. Approved replacements go into production immediately. Approved refunds go back to your original payment method within 5 to 10 business days, depending on your bank.

Cancelling an order

Email us as soon as you can. We can cancel for a full refund any time before the order enters production, usually a window of about 24 hours. Once printing has started we cannot cancel, because the garment already carries your design.

Your statutory rights

Nothing here limits rights you have under the consumer law of your own country. Customers in the United Kingdom and the European Union may have a statutory right to cancel within 14 days of delivery, and that right stands regardless of what this policy says.